Many people wonder how the design process will work, and what is required from them in order to start working with us on a project. Each project is individual but here is a brief general overview of what you might expect.
When you initially make contact with us we will establish whether a meeting is required in order for us to quote for your project. Usually we are able to send price estimates after a short email or telephone conversation.  A meeting can then be arranged following the quote acceptance if needed.
Stage 1, the brief - your thoughts are essential
A brief is required from you before work commences on any design project.  It is the most important part of the design stage as it provides us with essential background information regarding your business and helps us to get a clear idea of what is required. If you have any ideas or preferences in mind this is when we need to know.
Stage 2, initial design concepts – my input commences
Once you have received and approved an initial price estimate we may require a non-refundable deposit before work commences on any design project, this will be based on a percentage of the quotation as applicable (Usually 50% unless otherwise agreed).  An invoice will be sent at this stage.  
Once a deposit has been received we can start the process of designing your artwork.  At this point we will need you to provide any files that might be needed to carry out the work i.e. all imagery and text content. We can quote on sourcing imagery for you if required. Initial designs will be emailed to you within an agreed timescale in PDF format so that you can preview them.
Please bear in mind that although we love to get started on projects right away good design takes time and we might have lots of projects running at one time. We will need to schedule your project into our rota, however we always do all that we can to meet deadlines. 
Stage 3, review – time for your feedback
Once you have had time to think about the initial designs I will ask for your feedback and use this to develop the artwork further.  Together we will revise and update a design until you are completely happy with the final result. The initial price estimate will usually include up to two artwork revisions before additional costs may be incurred. You will be notified of any costs over and above the initial estimate before we carry out the work.
Stage 4, finalise and payment – your final sign off
When you are happy with the design and have given your final approval you will be sent an invoice for the total amount via email.  I will require payment in full on all projects before artwork is released. I will then supply you with suitable files for your use, or I can send the artwork direct to an agreed printing company.
Please ask if you have any further questions, you can contact us by email

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